Looking for more information on how to build a Connected Store, perhaps some best practices, tools and resources?
We've created a new toolkit that will walk you through everything you need to know about the Connected Store, exploring each step of your journey and offering guidance on the next steps for you to take.
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The Connected Store Associates
Sales associates are no longer purely sales people but expected to act as personal style advisors, fulfilment officers, product experts and remote sellers.
The Connected Customers
Customer loyalty doesn’t simply depend on the products on offer, but the quality of the customer experience, across every channel and touch point
The Connected Insights
With connected insights, retailers can unlock the black hole for in-store customer behaviour data and pinpoint what is responsible for a sale or lost sale.
Leading retailers rely on Mercaux to drive business growth and stay relevant to customers in an ever-evolving industry.