Remote selling enables sales associates to provide a great experience for the customer, delivering convenience and personalisation from the comfort of their own home. It can maximise downtime in physical stores and perhaps most importantly, focus on relationship-based selling - a key to success in the modern retail landscape.
Leading retailers rely on Mercaux to drive business growth and stay relevant to customers in an ever-evolving industry.
Easy & Fast Integration
Plug & play integration with your existing systems means that Mercaux's solutions can be deployed in 2-4 weeks.
Modular & Flexible
Mercaux's platform allows retailers to easily upgrade existing solutions and switch on new ones.
Minimal Internal Resources
The heavy lifting for launching our solutions is conducted by Mercaux, so your teams could focus on other projects.
Intuitive & Reliable
Mercaux's solutions operate without the need for a stable WIFI connection, giving teams access to content at all times.
Generate incremental online sales by creating a brand new 121 service channel
Improve customer LTV and satisfaction by maintaining a personalised dialogue
Capture every conversation & customer preferences to use in other channels
Ekaterina Dobrovolskaya, Head of Nike Department, Inventive Retail Group