With some shoppers unwilling to return to stores, how can retailers arm their Store Associates with the digital tools to sell remotely?

The pandemic and subsequent lockdown measures have led to a drop in footfall on our high streets. But even though some shoppers are unwilling to return to stores, we believe there is still an opportunity for retailers to engage with stay-at-home shoppers.

To discover more about attitudes towards shopping in the current climate, we conducted an industry-wide survey of 1,000 consumers.

The results of our survey uncovered that consumers have a big appetite for remote engagement with retailers.

Download our new report for the main takeaways from this survey as we highlight how retailers can best respond to consumer demand for remote selling:

• How can retailers deploy remote selling techniques to generate revenue from stay-at-home shoppers?
• What do customers want - do they have a preference for certain remote selling techniques?
• How will the role of Store Associates have to change to accommodate remote selling?