The Pulse of Retail

Store of the Future 2020


As part of our commitment to the retail industry, we carry out a yearly survey of senior executives working in retail. This year's survey delved deeper into the topic of the 'store of the future'.report_mockup

Discover valuable insights about:

  • The shifting role of the store
  • Customer expectations, both today and in the future
  • Technologies that are on the roadmap for retailers
  • The future of the sales associate
What is the main factor driving and shaping the roadmap for your store of the future? roadmap_infographic


Read the full report now for more insightful statistics like this. Learn what retailers are prioritising, the challenges being faced and the trends that should be considered in planning for the future.

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Based on our experience with 

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What will the 'store of the future' look like? Read the full report to find out

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