Digital Innovations in Retail

Panel Discussion Coverage


How can we use acceleration in digital adoption and innovation to speed recovery in the Retail Industry?


Panel Membersdigital adoption panel members

Recent studies reveal that whilst the world was in lockdown digital adoption by consumers and businesses has accelerated 5 years in just 8 weeks. How should retailers capitalise on this acceleration to speed recovery and support long-term strategic growth?

A panel of industry leaders had a frank and honest discussion on the successes (and struggles) that come with pursuing innovation to support growth in the Retail Industry.

The discussion covered the following questions:

  • Digital innovation in retail
  • Customer behaviour changes
  • Criteria for prioritising innovations
  • Failures in innovation and why they happen
  • How to drive change throughout the whole organisation.

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